ABOUT OUR CHARGES
An Acorn Account costs just £14.50 per month, the fee is taken on the 1st of each month from your Acorn account. If you choose not to use the account you will not be charged.
- Is there a minimum contract period?
- No, it's a Pay As You Go current account. You can cancel your account at any time.
- Why do you charge a fee, my high street bank account is free?
- We charge a monthly fee as we do not charge for the things the high street banks do. For example, if you went overdrawn with a high street bank they would charge you for every day you're overdrawn.
- What happens if I don't have enough money in my account to pay the standing order
for my rent, for example?
- If you are paying by standing order we will let you know by text 5 days before it is due should you not have enough money in your account to pay your bill. We will also try to pay the bill for you for 3 days following the due date, to allow you time to put some more money in to cover it. If you are paying a bill by direct debit we will let you know by text on the day the direct debit is due and give you until 5pm to have the cleared funds in your account to cover your bill. If you cannot cover your bill we will charge you £5 for the unpaid direct debit or standing order. The maximum we will charge you for unpaid bills in £10 per month.
- Are there any other charges?
- We charge a small fee to use an ATM (currently £1.50)***
- Adding a second person to the account costs an additional £5 per month.
- If I don't have any money in my account will you still charge me £14.50?
- If you don't have any money in the account, we only accrue up to two months fees. We only take fees from available funds so the next time you use the account, the fee will be paid automatically.
- Can I get into any debt using this account?
- No, there is no credit line connected to the account.
- Why should I pay a fee for a current account?
- All banks charge you in some way, that's how they make a profit. We're not a bank and just open and up-front about how we charge you. Some banks hide their fees in lengthy terms and conditions. You only find out the fees when they charge you for returning a payment or going overdrawn.