IDENTIFICATION REQUIREMENTS

To be eligible for an Acorn Business Account, you must be at least 18 and have a residential address in the UK. Your business must be a business registered in the UK. Unfortunately, we do not accept businesses with a PO Box or Mailbox address and by law; we must check your identity and perform relevant checks on your business. We will do so by searching your record at identity authentication companies and fraud prevention agencies. The agencies will keep a record of our search.

Sometimes we are unable to verify your details automatically and may require further information from yourself. If we do, we'll contact you by Email, SMS and phone.

If you have been asked to send us documents to confirm your identity or address, you will need to send us two (2) items from list A or one (1) item from list A and one (1) original item from list B.

List A

  • Valid UK Passport (Original or Photocopy)
  • Valid International Passport (Original or Photocopy)
  • Valid UK Driving Licence- Photocard and counterpart (Original or Photocopy)

List B

  • Utility bill dated within the last 90 days (Original only)
  • Bank Statement dated within the last 90 days (Original only)
  • DWP Correspondence dated within the last 90 days (Original only)
  • HM Revenue & Customs Tax Coding Notice dated within the last 90 days (Original only)
  • Jobcentre plus letter dated within the last 90 days (Original only)
  • Current Firearm Certificate dated within the last 12 months (Original only)
  • Council Tax Letter dated within the last 90 days (Original only)
  • Mortgage Statement dated within the last 90 days (Original only)

You can send photocopies by:

Email: Proofs@acornaccount.com

Post: Acorn Account, PO BOX 3634, Chester, CH1 9NL

Fax: 01244 572 301

You can send originals by:

Post: Acorn Account, PO BOX 3634, Chester, CH1 9NL

If you have any questions regarding your application, please don't hesitate to contact us on 0871 811 1883. Calls cost 11p per minute, plus your phone company's access charge.

The Acorn Business Account is not available to businesses providing certain goods and services such as pornography, unlicensed prescription drug selling, narcotics, weapons, unlicensed gambling, or those goods and services which are prohibited by law. In addition, the account is not suitable for businesses who wish to pay in large volumes of cash and cheques

Please only make an application for a Acorn Business Account when to do so is in agreement with the terms of your company's Articles Of Association or Memorandum of Association or both, or other document or agreement that defines your business or company's constitution